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4. **Safer deliveries with the new DHL services: Polish e‑commerce during pandemic #3**
# **Safer deliveries with the new DHL services: Polish e‑commerce during pandemic #3**
[  Lukáš Horák ](https://www.mergado.com/blog/lukas-horak) [Expansion with Mergado](https://www.mergado.com/category/expansion-with-mergado)
26. 5. 2020
2 minutes read
Large e‑commerce players must respond flexibly to the situation caused by the spread of COVID-19. It helps to create **useful** **services**, which can attract new customers. The [Polish](https://www.mergado.com/polish-ecommerce-during-quarantine-2) *DHL* has recently started to support **safer ways of delivering orders**.
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1. —
Large e‑commerce players must respond flexibly to the situation caused by the spread of COVID-19. It helps to create **useful** **services**, which can attract new customers. The [Polish](https://www.mergado.com/polish-ecommerce-during-quarantine-2) *DHL* has recently started to support **safer ways of delivering orders**. Understand their benefits and take the next step in succeeding in Poland.
## It worths it to deliver by DHL in Poland
DHL is one of the leading logistics companies. It offers **several attractive services** to Polish customers:
- more than **6,000 pick-up points**, including [Żabka](https://www.zabka.pl/), [Inmedio](https://www.lagardere-tr.pl/pl/inmedio), and others
- **7‑day** pick-up time
- 97% of pick-up points are also [open](https://www.dhlparcel.pl/pl/koronawirus.html) on Saturdays, 95% on Sundays and 92% of them are open until 21:00
### Why DHL is popular among online store owners
- easy [integration of the business](http://narzedzia.dhl.pl/pl) into the DHL system and constant customer service
- the [DHL24 service](https://dhl24.com.pl/uzytkownik/rejestracja.html) that offers **services** such as billing of shipments, monitoring of their movement and a customer service
- DHL offers **cash on delivery**
[  ](https://www.mergado.com/sites/default/files/perm/paragraph-image/dhl-polsko-integrace.png)
### New DHL services help increase the security of your deliveries
During the quarantine period, DHL introduced **two new services** that make online stores more secure for the supply of goods.
**1. DHL boxes**
- The service competes with [Paczkomats](https://www.mergado.com/polish-ecommerce-during-quarantine), it allows you to deliver packages in the mailbox at a pick-up point.
- To support this type of delivery, you must [integrate](https://parcelshop.dhl.pl/mapa) it into the list of delivery points on your website.
- To be able to ship to the mailbox, you must fill in the **telephone number and e‑mail address**.
- The packaging must not exceed the **limit of 25 kg**.
- You can also use the Danish *SWIPEBOX* delivery service within the DHL box.
[  ](https://www.mergado.com/sites/default/files/perm/paragraph-image/dhl-polsko-vydejny.png)
**2. A secure delivery system for food deliveries**
- The system works on **providing a PIN code**, which eliminates the need to sign the package.
- After providing the PIN, the customer receives the order **without direct contact with the driver**.
DHL is one of the most popular logistics companies. Go for its new delivery options. Do you want to **expand** to Poland? You can find a lot of useful information in the article [Logistics, ecology, and everything else about Polish e‑commerce in 2019](https://www.mergado.com/polish-e-commerce-2019).
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[  ](https://www.mergado.com/blog/lukas-horak)### [ Lukáš Horák ](https://www.mergado.com/blog/lukas-horak)
Lukáš takes care of most of the Czech and English communication in Mergado. Through blogs, e‑mail, and social networks, he regularly supplies readers with e‑commerce news and news and tips from Mergado. In his time off, he enjoys simple things like badminton, digging the hidden gems of the 80’s, and seafood served with red wine.
## What you *might be interested in next*
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