At the beginning of each month, Mergado is billed for the e-shops our users manage. Issued invoices are a frequent source of questions. Are you interested in their setting or changing the data? The second part of the Mergado FAQ series will get you all the important questions.
Answers to the most common questions on billing in Mergado
In the User Settings section, simply change the owner role to another user. Subsequently, the new owner begins to receive invoices. The primary owner remains connected to the store in Mergado. His permissions will be changed to "Write". He can make all feed edits, including deleting all content. This status continues until the new owner revokes access to or withdraws it.
Check who has access to your Mergado stores and cancel any old contacts.
Yes, you can find and download invoices directly in Mergado at https://app.mergado.com/user/invoices/ (available if the user is logged in). However, only the user with the owner role will see the invoices.
We hope we have clarified everything you need to know about billing and how to set it up. If we have not answered some other questions, please contact us at support. The third part of the Mergado FAQ will guide you through the most common questions about payments in Mergado