Mergado FAQ: Payments for Mergado

The previous two parts of the FAQ series have summarized the essential questions about feed regeneration and billing. In the third part, we'll answer your questions about payments for Mergado, tariffs, and discounts offered.


Answers to the most common questions on how to pay for Mergado

Prices are listed in the price list:

Yes, there is a 30-day free trial for new users. After that, Mergado automatically switches to paid mode. If you delete all test data by the end of the trial period, you will not receive an invoice. You can delete exports (in Export settings -> delete export), as well as the entire store (in E-shop settings ->, Delete online store -> Delete all its exports). Before the end of the trial period, the user receives an informational e-mail.

Yes, when paying for 6 months, the discount is 10%, and when paying for 12 months, it is 20%.

No, they all have the same prices according to the price list:

We currently allow payments by card and Google Pay, Apple Pay, and PayPal gateways. Payments through bank transfer are allowed only in Czech Republic and Slovakia.

Yes. You can also use Google Pay, Apple Pay, and PayPal payment gateways.

In your billing information settings, at the bottom of the page:

Any changes will be reflected in newly issued invoices. If you need to change your billing information on an already issued invoice (PROFORM), please contact our support.

The tariff increase is carried out automatically if the number of store's products at the output in Mergado belongs to the higher tariff. To reduce the tariff (if the number of products leaving Mergado declines and the store would belong to the lower tariff), contact our support.

We use the overpayment for a future billing period or send money back. All you need to do is write a refund request to our support.

There is no charge for a feed. You pay for the total number of products at the output from Mergado, for all feeds under one online store address.

Therefore, if you have an online store in Mergado and use, for example, two exports, you will pay the tariff according to the total sum of products at the output of Mergado from both exports.

Specific example:
If you have 500 products in each feed, you have 2x500 = 1000 products for one online store altogether. So it befalls into the BASIC tariff according to the price list.


We have summerized the most important points about paying for Mergado. If you have further questions, contact or support.


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